Our seamless returns process makes shopping with us worry-free.
Return Policy
We do everything we can to ensure you are happy with your purchase, but we know that sometimes a product may not be right for you. We’ve made our return policy as easy as possible.
Fast delivery
Express return labels means quick turnaround times and speedy returns.
14-days return
Returns are accepted within 14days of purchase, final sales excluded.
Online support
We are here to help, if you have any questions please do not hesitate to reach out to us.
FAQ
What items can be returned or exchanged?
Jewelry that has not been customized can be returned within 14 days of original purchase date. All Jewelry must be in original condition with included branded boxes.
What qualifies as customized?
- Any Jewelry that has been modified from its original condition, which includes: sizing, engraving, and all custom orders.
Timetable for returns or exchanges?
- Applicable returns are accepted within 14 days of purchase date.
In what condition can items be returned?
- For returns or exchanges to be fulfilled, all orders must be returned in original new condition including all jewelry packaging.
How to initiate a return or exchange?
- Follow the link here http://acadiancustomandesta.returnscenter.com
(337)-270-6561
Info@acadianesates.com
100 E. Vermilion Street ste 206
Lafayette, LA 70501